09:00 – 10:00
WHAT HAVE WE GOT IN STORE FOR YOU?
Arrival & Registration
Doors will open at 9 AM, giving you plenty of time to grab your badge, find a seat and kick start your day with a dose of caffeine.
10:00 – 10:20
Welcome
Phil Evans
Managing Director
Join Orlo’s Managing Director, Phil Evans, as he kicks off our BIG Social with a warm welcome and shares the all-important details for the day.
10:20 – 10:45
Helena Langdon
Helena Langdon
Previous Interim Head Of Online Content at the RSPB and former Head of Digital and Communities at Innocent
How to talk to people on the internet: Keeping it human in the digital age
Helena’s presentation will shed an entertaining light on innocent’s approach to social media and customer service, illustrating how a willingness to communicate openly and naturally with the people who buy their stuff has proved invaluable to innocent’s digital success. It will also show you how to make a stapler go viral. So it’s worth coming along for that, if nothing else.
10:45 – 11:05
Networking Break
Grab a drink, catch up with colleagues from a whole host of sectors, drop by our demo station or ask one of our experts your burning questions!
11:05 – 12:35
Breakout Sessions
Housing Sector
Connar O'Keefe
Marketing and Campaigns Manager
Overcoming the negative – the social strategy you need to hear
Local Government Sector
Farid Norat & MiÇa Quartey
Communications Officers
Bringing The Buzz to Social Media
Policing Sector
Patrick Robbins
Social Media Lead
The National Social Media Survey: The results!
Risk of change vs. fear of change: Shaping your approach to social
Andrew Turton
Senior Digital Communications Officer
Driving change for the better
12:35 – 13:35
Lunch
An army marches on its stomach, right? Tuck into lunch and catch up with your colleagues from your own sector and beyond.
13:35 – 14:10
Andy Carter
Andy Carter
Former Head of Communications and Marketing
Being a prepared communicator: lessons from a walrus
14:10 – 15:00
The Golden Eles
The Golden Ele Awards
We’ll be showing Orlo customers the recognition they deserve for some of their fantastic campaigns, strategies and achievements over the past 12 months.
15:00 – 15:20
Networking Break
Grab a drink, catch up with colleagues from a whole host of sectors, drop by our demo station or ask an expert your burning questions!
15:20 – 15:55
Panel Discussion
Striking a balance
Aligning your social strategy to your organisation’s strategic goals
Hosted by Darren Caveney, Founder of comms2point0 and Creative Communicators, we’ll bring together all of our breakout session guest speakers plus Jonathan Bradley, Head of Granicus Experience Group UK, to answer some of the burning questions when it comes to social strategy.
15:55 – 16:30
Natalie Box
Natalie Box
Assistant Digital Communications Officer
Glastonbury 23 – Sun, stats and social media
16:30 – 16:40
Final Thoughts
Phil Evans
Managing Director
Phil will wrap up the key takeaways and learnings from BIG Social 2023, ahead of our drinks reception.
16:40 – onwards
Drinks Reception
Sponsored by our partner Granicus, unwind, relax and reflect on your learning-filled day and join us for a drink or two as we raise a glass to our comms heroes and Golden Ele award winners.
